How to Re-engage Lost Customers with Performance Marketing in 2023

Are you struggling to get back in touch with customers who seem to have ghosted you? Fear not, my dear friend! Performance marketing is here to save the day and help you re-engage with those lost customers. It’s like a superhero cape for your business, but without the spandex.

Performance marketing is a data-driven approach to marketing that focuses on driving specific actions or behaviors from your target audience, such as clicks, conversions, or sales. Think of it as a precision tool that allows you to reach the right people, at the right time, with the right message.

The first step to re-engaging lost customers is to segment your audience based on their behavior and interests. This allows you to create targeted campaigns that are more likely to resonate with each customer segment. For example, if you have customers who abandoned their cart, you may want to send them a personalized email with a discount code or offer free shipping to entice them to complete their purchase.

Another way to win back lost customers is by offering them incentives to return. Everyone loves a good deal, right? Whether it’s a discount, a free gift, or an exclusive promotion, incentives can be a powerful tool for getting customers to come back to your brand. Just be careful not to go overboard with the discounts or you might find yourself with more lost revenue than lost customers.

Personalization is key to engaging customers and making them feel valued. By using customer data to personalize your messaging and offers, you can create a more targeted and effective marketing campaign. For example, you could address the customer by their name in the subject line of your email or offer them products that are similar to their previous purchases.

Retargeting is another powerful tool that allows you to show ads to customers who have previously visited your website or engaged with your brand. By using retargeting, you can remind customers of your products and services and encourage them to return to your site and make a purchase. It’s like following them around the internet, but in a much less creepy way.

Social media is an excellent platform for re-engaging lost customers. By using targeted advertising and retargeting on social media platforms, you can reach customers where they spend a lot of their time online. You may want to consider creating social media campaigns that offer incentives or personalized messaging to encourage customers to return. Just remember to use humor and be authentic to stand out from the sea of social media noise.

Last but not least, it’s essential to measure the effectiveness of your performance marketing campaigns and optimize them for maximum impact. By tracking key metrics such as click-through rates, conversion rates, and ROI, you can identify areas where you can improve your campaigns and drive better results. It’s like playing a game of data-driven whack-a-mole, but with much higher stakes.

In conclusion, re-engaging lost customers with performance marketing is a crucial strategy for businesses looking to drive growth and revenue in 2023. With a little bit of creativity, personalization, and humor, you can win back those lost customers and turn them into loyal brand advocates. So, don’t be afraid to get a little silly and think outside the box. After all, what’s the point of marketing if you’re not having fun?



Leave a Reply

Your email address will not be published. Required fields are marked *

Social Media

Most Popular

TheSocialTribe Newsletter

Join 14,174 Marketers

Are you a D2C brand, SAAS product company or any business trying to figure out how performance marketing should work for you?


Subscribe to our blog to get weekly insights into some of the most “not talked about” practices when it comes to setting up profitable, scalable campaigns.

Read Next

Ready to get started with SocialTribe? Get in touch with us now!